Tugumalang.id – Tugu Media Group had the opportunity to visit Penawar Hospital to learn about heartfelt service and medical tourism.
Adeline Sedek, Head of Marketing at Hospital Penawar in Johor, Malaysia, warmly welcomed Tugu Media Group during their visit to this top private hospital in Johor on Monday (21/10/2024).
The Tugu Media Group team, including CEO Irham Thoriq, Treasurer Sakinah Najwa, Business Director Fajrus Sidiq, and journalist Bagus Rachmad Saputra, not only toured the hospital’s facilities but also engaged in discussions on the genuine and wholehearted approach the hospital brings to patient care.
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Adeline shared how Hospital Penawar builds close and meaningful relationships with patients. It’s not just about patients receiving treatment and recovering, they also experience warm and friendly service which fosters strong connections between doctors, nurses, and patients.
Located at No-15-18 Pasir Gudang Business Center, Johor, Malaysia, the hospital offers a wide range of medical facilities. Each doctor and nurse ensures patients receive warm, attentive care.
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These interactions often lead to family-like relationships between the hospital’s doctors and patients.
“The doctors and nurses here at Hospital Penawar are truly humble with every patient. This builds close relationships, allowing us to follow up on patients’ progress after their treatment,” Adeline explained.
Hospital Penawar offers specialists in General Surgery, Internal Medicine, Orthopedics, Pediatrics, Occupational Therapy, Anesthesiology, Gynecology, Radiology, and Medical Officers.
Adeline noted that although the building itself isn’t as large as other hospitals in Johor, patients receive exclusive services at affordable prices.
“Patients get the same quality of care as in larger hospitals with specialist doctors, but at accessible prices,” she added.
Adeline also discussed Hospital Penawar’s goal of promoting medical tourism. Patients from anywhere, including Indonesia, can visit Penawar Hospital for medical care while enjoying the experience of traveling.
Patients receive holistic and comprehensive health services, including general check-ups, treatment, and rehabilitation, all while taking part in a travel experience.
“With affordable costs tailored to patients’ needs, Hospital Penawar can be a top choice for anyone seeking medical care,” she said.
The visit to Hospital Penawar continues the collaboration between Tugu Media Group and Penawar Group, a healthcare company that successfully hosted the Malang Autism Summit 2024 (MAS 24) at the Malang Creative Center (MCC) in Malang, East Java, in early October.
The Tugu Media Group had the opportunity to visit Malaysia and Singapore, gaining new insights. Stay tuned for more of our stories and experiences in Malaysia and Singapore.
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Author: Bagus Rachmad Saputra
Editor: Herlianto. A
